SMS / Text Policy | Phoenix Capital Solutions

SMS Terms & Conditions / Text Messaging Policy

Phoenix Capital Solutions, LLC SMS Terms & Conditions

Effective Date: June 12, 2026

Phoenix Capital Solutions, LLC (“Phoenix Capital Solutions,” “we,” “our,” or “us”) operates the Phoenix Capital Solutions Customer Care SMS/MMS Messaging Program.

SMS/MMS Program Description

Phoenix Capital Solutions, LLC may send SMS/MMS text messages from (572) 218-3343 to individuals who opt in to receive text messages from Phoenix Capital Solutions.

Messages may relate to:

1. Responses to inquiries or questions

2. Consultation scheduling
3. Appointment, call, or meeting coordination
4. Follow-up regarding information requested from Phoenix Capital Solutions
5. Customer care and service-related communications
6. Administrative or relationship-related communications connected to a user’s inquiry or requested communication

Phoenix Capital Solutions does not use this SMS/MMS program to send unsolicited marketing, promotional offers, third-party advertising, affiliate marketing, or lead-generation messages.

How Users Opt In

Users may opt in to receive SMS/MMS messages from Phoenix Capital Solutions in the following ways:

1. Website Form Opt-In

2. Users may opt in through the consultation form at: https://www.phoenixcapital.solutions/

The form asks users to provide contact information, including a phone number, and includes a separate optional SMS consent checkbox. The checkbox is not preselected and is not required to submit the form. The SMS consent language on the form states:

“I agree to receive SMS/MMS text messages from Phoenix Capital Solutions, LLC at (572) 218-3343.”

Directly below the checkbox, the form states:

“By checking this optional box, you consent to receive texts from Phoenix Capital Solutions, LLC at the phone number provided about your inquiry, scheduling, customer care, and service-related communications. Message frequency varies, typically 1–4 messages per month. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase.

SMS Terms & Conditions:
https://www.phoenixcapital.solutions/sms-text-policy

User-Initiated Text Messages

Users may also initiate contact by texting Phoenix Capital Solutions at (572) 218-3343. When a user sends a text message to Phoenix Capital Solutions, Phoenix Capital Solutions may respond to that user’s inquiry or requested communication. User-initiated text communication does not authorize unrelated marketing or promotional text messages.

- Consent Is Optional

Consent to receive SMS/MMS text messages from Phoenix Capital Solutions is not a condition of purchase or of submitting a consultation request. Users may submit the website form without checking the optional SMS consent checkbox.

- Message Frequency

Message frequency varies based on the user’s inquiry, scheduling needs, customer care matter, or requested communication. Users typically receive 1–4 messages per month.

- Message and Data Rates

Message and data rates may apply to SMS/MMS messages sent or received, depending on the user’s mobile carrier and plan. Phoenix Capital Solutions is not responsible for charges imposed by a user’s wireless carrier.

- Opt-Out Instructions

Users may opt out of receiving SMS/MMS messages from Phoenix Capital Solutions at any time by replying STOP to any message.

After a user replies STOP, Phoenix Capital Solutions may send one final confirmation message confirming that the user has been unsubscribed. After that, Phoenix Capital Solutions will not send additional SMS/MMS messages to that mobile number unless the user provides renewed consent.

- Help Instructions

For help, users may reply HELP to any SMS/MMS message from Phoenix Capital Solutions.

Users may also contact Phoenix Capital Solutions at:

Email: info@phoenixcapital.solutions
Phone/Text: (572) 218-3343

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages. SMS/MMS message delivery may be affected by a user’s wireless carrier, network availability, device settings, or other factors outside Phoenix Capital Solutions’ control.

Privacy and Mobile Information Sharing

Phoenix Capital Solutions respects user privacy.

Phoenix Capital Solutions does not sell, rent, share, or disclose mobile phone numbers, SMS/MMS opt-in data, or text messaging consent information to third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except service providers, messaging platforms, telecommunications providers, or technology vendors that are necessary to operate and deliver the SMS/MMS messaging program on behalf of Phoenix Capital Solutions. These providers may use mobile information only to provide services to Phoenix Capital Solutions and may not use it for their own marketing or promotional purposes.

Phoenix Capital Solutions does not use mobile opt-in information for third-party advertising, affiliate marketing, or lead generation.

Information Collected Through SMS

When users communicate with Phoenix Capital Solutions by SMS/MMS, Phoenix Capital Solutions may collect:

- Mobile phone number
- Date and time of messages
- Message content
- Communication preferences
- SMS consent and opt-out records
- Information voluntarily provided by the user

Phoenix Capital Solutions uses this information to respond to inquiries, provide customer care, coordinate scheduling, maintain business records, comply with applicable requirements, and operate the SMS/MMS messaging program.

Sensitive Information

Users should not send sensitive personal, financial, legal, medical, or confidential business information by SMS/MMS unless Phoenix Capital Solutions specifically requests it and provides appropriate instructions. SMS/MMS may not be the most secure method for transmitting sensitive information.

Eligibility

The Phoenix Capital Solutions SMS/MMS messaging program is intended for individuals who are at least 18 years old. Phoenix Capital Solutions does not knowingly collect SMS consent from individuals under 18.

Changes to These SMS Terms

Phoenix Capital Solutions may update these SMS Terms & Conditions from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about these SMS Terms & Conditions, please contact:

Phoenix Capital Solutions, LLC
Email: info@phoenixcapital.solutions
Phone/Text: (572) 218-3343